Buyer FAQs
Refurbished equipment refers to previously owned & used commercial kitchen equipment that has been thoroughly inspected, restored to like-new condition & is being resold. Refurbishing may include replacing worn parts, cleaning, & ensuring the equipment is in optimal working condition
Refurbished equipment is cost-effective, offering up to 50% savings on your capital expenditure while maintaining the quality & functionality. Also, it’s an eco-friendly choice that supports sustainability
At Lighthouse, the equipment goes through a rigorous inspection process & refurbishing. Any defective parts are replaced, & only fully functional items which operate as good as new are offered for purchase. Additionally, your equipment purchased from us is Lighthouse Quality Assurance certified & covered by our service warranty, just like new equipment. We also offer access to financing options, & a streamlined buying process
Select the desired Product(s). Place an enquiry by clicking “Add to Boq” & “Check Out”. Alternatively, you can Get in touch with us through the relevant section on the website. We will determine your precise requirement & share the best price for your chosen Product(s) or BOQ within 48 hours
Absolutely! We offer in-person inspections or detailed descriptions, photos & videos to help you make an informed decision
If you’re unsure whether a particular piece of equipment is the right fit for your business, our knowledgeable team is available to answer any questions. We can provide additional details on the product’s specifications, performance, and suitability for your intended use. You are advised to completely satisfy all your queries before making the purchase
Yes, we provide free on-site installation services for certain product categories
Yes, we provided a warranty on refurbished products to ensure your peace of mind. The length and terms of the warranty may vary for different products & will be communicated to you at the time of order confirmation along with other product details
Yes, we provide a warranty on refurbished products to ensure your peace of mind. The length & terms of the warranty may vary for different products & will be communicated to you at the time of order confirmation along with other product details
If an issue arises, our warranty will apply. For out-of-warranty items, we also offer repair services through our trusted repair technicians
In addition to refurbished equipment, we are working to offer ancillary services like repair & maintenance, extended warranties, financing options, team training & IoT-enabled solutions for predictive maintenance
For warranty service or repair & maintenance requests, you can reach out to us at service@lighthousekitchens.in
We accept various payment methods, including credit/debit cards, bank transfers, & financing options
Yes, we offer flexible financing alternatives for businesses to purchase refurbished equipment. This credit facility is offered by third-party lending institutions & is based on certain terms & your creditworthiness as determined by them. Our team can help you understand the available plans & guide you through the application process
Currently, our operations are focused within India. However, we have plans to expand globally over the next few years
Yes, we offer buyback guarantees that significantly reduce your financial risk when upgrading or replacing equipment. Please refer to our Seller FAQs for more details
By promoting refurbished equipment, we reduce waste & encourage a circular economy. Our practices help minimize the environmental impact of the F&B industry
Seller FAQs
Fill out the form accessible in the “Get in Touch” section of our website. Our team will contact you to discuss the next steps & organize an inspection
While you are expected to share your equipment & smallware invoices with us beforehand, the same are required during the inspection by our technicians for due diligence & to ascertain product specifications. Rest assured that our team will keep you informed & assist you at every step of the process
While having an invoice is an essential requirement for ensuring transparency and quality for our prospective buyers & lack of it while selling your equipment will have an impact on the valuation process but it is not the only deciding factor. In this situation, we will offer the best possible buying price in the market based on our onsite inspection
We offer one-time free of cost inspection of your equipment & smallware
While we assure you the best quote in the market, our offer is based on a mix of qualitative & quantitative parameters like equipment’s age, quality, make & model, wear & tear & its resellability among others
Our offer is based on a definitive list of equipment that has been offered for sale by you & has limited time validity
We make payments based on established processes. The amount is sent to you via bank transfer on the equipment’s pick up date, after our team arrives at your facility & confirms that everything is in order as per the offer generated by us & all the equipment as specified in the pre-defined list is loaded onto our vehicle. In no case advance payments will be remitted & at the same time our vehicle will not leave your premises unless the full agreed upon amount is remitted to you & relevant sale-purchase documents have been signed by both parties